The problem we solve
Logistics documentation is broken for everyone involved
Every party in a shipment — brokers, forwarders, importers, carriers — is managing the same documents in completely different ways, with no shared system, no validation, and no visibility into what the other parties have. Docket is built to fix that.
The problem today
Customs brokers spend hours manually re-entering data from client documents into customs systems. A single transposition error can delay a shipment by days and trigger penalties. Documents arrive as PDFs with no structure, forcing brokers to read and re-key everything by hand.
How Docket fixes it
Docket delivers structured, validated data directly to your workflow. Fields are extracted, checked for accuracy, and flagged before CBP submission — so brokers work with clean data, not raw attachments.
- Receive structured invoice and packing list data directly
- Automatic cross-check of declared value vs customs threshold
- Flag mismatches before CBP submission
- Complete audit trail for post-entry review
- Assign specific documents to specific team members
The problem today
Freight forwarders sit at the center of every shipment — coordinating documents from exporters, carriers, customs authorities, and destination agents. That coordination happens over hundreds of emails, with no single source of truth and no way to track what's been received, approved, or missing.
How Docket fixes it
Docket replaces the inbox with a single workspace. Every document is tracked, validated, and accessible in one place — with automated alerts when something is missing and role-based access for every party in the chain.
- Centralize all shipment documents in one workspace
- Automated alerts for missing or incomplete documents
- Share directly with carriers and agents — no email
- Real-time validation status across all active shipments
- Role-based access keeps sensitive data protected
The problem today
Importers send the same invoice to six different parties — each time by email, each time as a fresh attachment. Every resend introduces the risk of version drift. By the time a document reaches customs, no one is certain which version is current.
How Docket fixes it
Upload once. Docket routes your documents to every party that needs them, tracks acknowledgment, and ensures everyone is working from the same version. You always know exactly who has seen what.
- Upload commercial invoice, packing list, and certificates once
- System routes documents to relevant parties automatically
- Track exactly who has seen and approved each document
- Receive alerts when action is required on your end
- No login required for external counterparties
The problem today
Carriers need three documents: the Bill of Lading, the arrival notice, and the delivery order. Instead, they get buried in email threads containing commercial invoices, pricing details, and correspondence that has nothing to do with them — creating confusion and slowing down handoffs.
How Docket fixes it
Docket gives carriers a filtered view of exactly the documents relevant to them — nothing more. Access is automatic on shipment assignment, and updates arrive in real time without any back-and-forth.
- Instant access to Bill of Lading on shipment assignment
- Arrival notice delivered automatically
- Delivery order generated when shipment is cleared
- No commercial invoice visibility unless explicitly shared
- Full history of document access for liability protection